Dave n buster irvine hours2/4/2024 People to my left/right / and in back of me all got their food and I was there before them. It would have been later if I didn't ask for a manager. this past weekend March 18 and got my food to 8:45 pm. User ( 03:13) Worst customer service ever. The bathroom needs more cleaning and the reason I dropped a star, but overall it is a great place. User ( 17:15) This is the second time I had been here, and it was just as fun as the first time! The food here is pretty good, it's not overly priced, about $12-$20 for an entree, the selection of alcohol is immense, there's workers walking around that offer jello shots! This place is huge! You can buy drinks anywhere within the building, it's basically like a Chuck-E-Cheese but much bigger, with alcohol, and for adults! What's not to like! User ( 06:50) Fun and food! Games for most ages. NEVER had I ever had such a disruptive time here. Too many children literally running around, their parents NOT paying attention & got ran over several times. Two machines went down on us & had to wait for "Tech" (ended up with two Techs, due to the problem.). User ( 10:43) Went to celebrate a birthday, food was good. The waitress came back to her take and throw her money on the table. I think you should be able to complaint if your wine is sour. Again, - poor staffing and attitude - poor quality of food - dirty tables (everywhere!!!) - food stuck to new silverware - TV and sound system were good User ( 13:33) They treated a friend of mine like a homeless just because she complaint about the quality of the wine. Maybe if we hear word that you've changed how you treat your customers and your food quality gets better we would return. Sorry Dave & Buster's but you lost another three customers with voices. I recommend the corporate office consider replacing the management and several of the floor staff that displayed poor attitudes and work ethics. We did enjoy the large tv screens that were playing football ( Go Pack Go!!!). The food is very sub-par and not worth it. We would have ordered more than just beer and appetizers but I'm glad we didn't. Maybe this is why they were slow and forgetful. This is a big Dave & Buster's location and only saw a couple of staff members. Waitress took over 30 minutes to even take our order and then forgot food for our guest. Several open tables that were left with dirty plates for over two hours. In the sports tv area the tables were dirty and sticky. Fun for kids, and fun for adults a little later! User ( 09:52) Poor customer service at this location. User ( 15:20) Feel like a big kid hear at this fun arcade for adults and kids. Change of head bartender and it went even further downhill from there.Note to management: if you are going to run a place worth commenting on.then run the place like it's your own.Don't hide behind the counter, walk the establishment and tend to your clientele. We literally sat on the first row from the bar. I've had better service at Chuck-E Cheese. Too many scam artist out there to steal your card. They should have an option to pay at your table liked other restaurant where you scan or insert directly into a machine at your table after you done eating and ready to pay. I don't like the way they take your credit card away to charge when you pay. Always keep track of your credit card spending and don't forget your server name. The bathrooms can use a lil bit of a better upkeep but I’m sure that can be a quick fix. It’s nice that I can have a beer and go play games with my son. Wait time is average and drinks were always filled regardless of how big our group was. This is my go to spot when me and my fiance can’t find a sitter and want to go out and entertain ourselves since we live minutes from the spectrum. User ( 12:25) Seen a lot of bad reviews here but personally all the time I’ve here the experience was good. It gives everyone in the family a time to let go and relax. Always a great place to spend time with family and the best part is that its a place to take the kids that they will actually have a great time. What Others Say about this business: User ( 05:10) Love this location, Its walking distance from my work and on Wednesday they have half off all games! They have great food selections as well as the prices with the game card added in are not a bad purchase at all.
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